ZB Cash Funeral Claims
We understand that losing a loved one is a difficult and emotional time. Please accept our sincere condolences. To help make the claims process as smooth as possible, kindly ensure the following documents are submitted. Should you need any assistance, our team is here to support you. Download and complete the Claim Form below and email your documents and the completed form to: help@zb.co.zw or WhatsApp 0772442685.
Documents required for claiming
Death of dependant
- Certified copy of burial order/death certificate
- Certified claimant i.d
- Completion of claim form
- Completion of certificate of identification or BD11/BD12 forms (when burial order has been submitted)
- Proof of relationship
Death of principal member
- Proof of relationship (important)
- Completion of claim form
- Completion of certificate of identification
- Certified copy of claimant i.d
- Certified copy of burial order/death certificate
