Sustainable Financial Future

ZB Financial Holdings exists to create happy people by delivering inclusive, responsible financial services as Africa's premier institution of choice. Guided by Accountability, Empathy, Excellence, Innovation, and Integrity, we believe sustainability is more than a commitment; it is our strategy. As an SSCI-certified organisation, we integrate ESG principles into every decision to drive inclusive growth and climate resilience.

Download Sustainability Report

Renewable energy-based green businesses and global sustainability

SSCI Press Release

ZB Bank has become the first financial institution in Zimbabwe to attain the Sustainable Standards Certification Initiative (SSCI) certification, awarded by the European Organisation for Sustainable Development (EOSD). This achievement reinforces ZB’s leadership in sustainable finance, governance, and community-focused banking.

Download Press Release

ZB High-Impact Goals

Measurable commitments aligned to the national development agenda, NDS1, and the UN SDGs.

Stimulating Agriculture Value Chain

Finance for smallholder & commercial farmers, climate-resilient insurance, and digital supply-chain tools to enhance productivity and value addition.

SDGs: 2, 8, 9, 12, 13

Promoting Financial Inclusion

Expanding access to affordable financial services through agency banking, digital platforms, micro-insurance, and financial literacy training.

SDGs: 5, 8, 9, 10

Sustainable Infrastructure Investment

Supporting renewable energy, clean water systems, digital connectivity, and community infrastructure through targeted financing and strategic partnerships.

SDGs: 6, 7, 11, 13

Our Sustainability Philosophy

Our approach to sustainability is rooted in integrating responsible practices, policies, and decisions that create long-term value. As we deliver financial solutions, we are committed to incorporating sustainable practices in all our operating segments. We reflect inclusivity, support of poverty alleviation, empowerment, and equality across all stakeholders.

Environmental

Clean energy, low-carbon operations, sustainable systems.

Social Impact

Inclusion, employee wellbeing, community investment, and equity.

Governance

Ethical conduct, data security, regulatory compliance,trust.

Stakeholder Engagement

Our stakeholder engagement is continuous and collaborative, shaping strategy and deepening accountability.

Employees

Addressed workload, clarity, and well-being through culture transformation and mental health support.

Customers

Enhanced support with customer journey mapping, segmentation, and digital onboarding tools.

Communities

Delivered access to financial education, employment programs, and disaster response support.

Regulators & Investors

Improved ESG disclosures, compliance systems, and responsible investment screening tools.

Our 2024 Sustainability Highlights

Reduction in Scope 1 Emissions

98%

Digital Satisfaction Rate

$5M

Community Investment

100%

ESG Screening (New Investments)

Major Data Breaches

42%

Women Across the Group

249,432L

Diesel Saved

100%

Tax Compliance

Sustainable Investments

We finance with purpose by aligning our capital with causes that matter. ZBFH integrates ESG criteria into its investment and lending strategies to ensure long-term returns and sustainable development.