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This year's SOSES 2025, powered by ZBFH, provided critical survey findings that encouraged industry sector leaders to push for better customer service.

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ZB Bank customer service complaints are driving real change. Learn how we're resolving issues faster, improving branch service & transforming your experience.

ZB Bank POS machines help Zimbabwean businesses accept cards, EcoCash, United States dollars and Zimbabwe dollars on one secure device with fast settlement into ZB accounts.

The State of Services Economy Survey (SOSES) is more than a research initiative, it is a national performance barometer for service excellence. It sets the first credible benchmark for customer experience in Zimbabwe, elevating service delivery across both

Zimbabwe’s capital markets rely on more than trading activity. Their stability depends on strong post-trade systems that safeguard investor interests and ensure the smooth functioning of the entire.....

The Innovation Hub is not only focused outward. Internally, it has helped reshape how ZBFH teams design and deliver solutions, encouraging experimentation, rapid prototyping, and customer-centric product thinking........

At ZB Transfer Secretaries, we understand the importance of trust and security in managing your assets. With our comprehensive suite of services, we provide peace of mind to both individual investors and corporate entities through our securities..

Monthly Economic Update

At ZB, we are proud to be at the forefront of this movement, leveraging cutting-edge technology and strategic partnerships to deliver transformative payment solutions that bridge gaps and...

As a financial services provider, we understand that Life is full of uncertainties, but two things are guaranteed: death and taxes. While we cannot escape either, we can certainly prepare for the financial implications of the....

At ZB Financial Holdings, our strategic focus is anchored on innovation that delivers impactful, convenient, and future-ready financial...