MIGRATION OF FCA UNIT FROM U1 TO FIRST STREET BRANCH

 adse its valuable customers that it is with effect from 31 January 2011, closing the FCA br

ZB Bank would like to advise its valuable customers that it is with effect from 31 January 2011, closing the FCA branch at ZB House, U1 floor and migrating all accounts to Retail Banking.

Accounts with outstanding RBZ balances will however not be affected. The closure is part of the Bank’s efforts to improve its service delivery and to align with current monetary policy guidelines.

Customers are advised to visit First Street Branch to get their new account details and to update their files with the bank.

Furthermore, customers will be able to continue to use their old account numbers until the 31^st of March 2011 after which all transactions must go through the new account. Should First Street branch not be convenient, customers are free to choose another branch.

ZB Bank is pleased to advise affected customers that this move enables them to take advantage of the various products and services on offer from its wide retail branch network such as SMS and Internet banking, as well as use of ATM’s and POS network to transact making their banking experience hassle free.

Contact our Call Centre on 756782, 756784, 755195 for more information or email This email address is being protected from spam bots, you need Javascript enabled to view it

Background
Our Foreign Currency Department within ZB Bank offers both individual FCAs (commonly known as free funds) and Corporate FCAs

Benefits for operating an FCA

* the safety of funds in a formal banking channel,
* ZB Bank had the experience attained over the years in handling forex transactions,
* ZB Bank has wide foreign correspondent banking relationships
* Ready access to travelers cheques for travelers
* Access to an international VISA card to lighten travelers' burdens or reduce fear of theft when travelling
* Clients can instruct for telegraphic transfers across the globe or drafts to be effected in payment of subscriptions, university fees, child pocket money (College living expenses), DSTV subs, etc.

All these benefits accrue to someone who holds an individual FCA with ZB Bank and has the necessary balance in their account to request for the foreign instrument they require.

Major Features of the Individual FCA include:

* Forex can be received into the account by means of a Telegraphic Transfer
* Forex cash can be deposited into the FCA for someone to withdraw traveler's checks or give instructions for a Telegraphic Transfer or Draft to be done after cash deposits.
* Unutilised Travelers cheques can be deposited back into the FCA.
* One can opt to have account service fees in ZWDs.

Individual Foreign Currency Accounts (FCA)

Who can apply?

* Any Zimbabwean with ID particulars and proof of residence can operate an individual FCA.
* An employee of an NGO whether they are Zimbabwean or Foreign but they should have an acceptable ID and proof of residence as well

N.B -NGO, embassies and other international organization's employees can have access to foreign currency cash withdrawal (within exchange control regulations)

Please Click here to download Cards Application Form.